By signing up for the
course, you agree to the following terms and conditions:
Once your registration is complete, please inform us of any allergies or food
restrictions – including whether or not an EpiPen is carried.
Classes are non-refundable.
Classes may be cancelled if there are an insufficient number of registrants.
We reserve the right to alter the class menu or instructor if
Students can withdraw from their scheduled class up to 48 hours in advance, and
a credit for the amount will be issued onto a gift card or applied towards
another class. We allow max 2 class cancellations within the following 3
months, after that the credit no longer subsists and will go lost.
Under 48 hours, the student will not be able to cancel, but may:
Send a substitute in their place
Be charged 100% of the class fee
If a student fails to show for the class, no credit is offered, and there are
no make-up classes.
Students are responsible for remembering their scheduled class date and time.
If you would like to verify your spot or any of your registration information
in a particular class, please call 416.922.9055.
Information you should know before
attending a class
Please arrive around 15 minutes before your class time or earlier to get
yourself settled in and to ensure that the class starts on time.
You can enjoy a 15% discount on most of the items in the store (excluding
selected merchandise) only on the same day that you attend your class at Nella
We are not a nut-free environment.
For your safety, closed-toe shoes are required
Please refrain from wearing strong perfumes or cologne as a courtesy to others
in the class – smell is an integral part of the tasting process, and we want
all of our students to enjoy the flavours and aromas created by the food they
Please set your cell phone to vibrate or turn it off altogether during the
class. If you do need to take a call, step out of the kitchen so that the
others in the class can listen to any important instructions or
Our kitchen is located on the second floor of our building, and is not
Free parking is available behind the store. Ask for details!
private policy here described.
What information do we collect?
We collect information from you when you register on our site, subscribe to our
newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to
enter your: name, e-mail address or phone number. You may, however, visit our
What do we use your information for?
Any of the information we collect from you may be used in one of the following
- To send periodic emails
The email address you provide for order processing, may be used to send you
information and updates pertaining to your order, in addition to receiving
occasional company news, updates, related product or service information,
How do we protect your information?
We offer the use of a secure server. All supplied sensitive/credit information
is transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our Database to be only accessed by those authorized with special access rights
to our systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security
numbers, financials, etc.) will not be kept on file for more than 60 days.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties who assist
us in operating our website, conducting our business, or servicing you, so long
as those parties agree to keep this information confidential. We may also
release your information when we believe release is appropriate to comply with
the law, enforce our site policies, or protect ours or others rights, property,
or safety. However, non-personally identifiable visitor information may be
provided to other parties for marketing, advertising, or other uses.
of any changes.
using the information below.
876 Bathurst St.
Toronto, ON M5R 3G3