By signing up for the course, you agree to the following terms and conditions:

Registration

  • Once your registration is complete, please inform us of any allergies or food restrictions – including whether or not an EpiPen is carried.
  • Classes are non-refundable. 
  • Classes may be cancelled if there are an insufficient number of registrants.  We reserve the right to alter the class menu or instructor if necessary.
 

Cancellation

Students can withdraw from their scheduled class up to 48 hours in advance, and a credit for the amount will be issued onto a gift card or applied towards another class.  We allow max 2 class cancellations within the following 3 months, after that the credit no longer subsists and will go lost.  

Under 48 hours, the student will not be able to cancel, but may:

  • Send a substitute in their place
  • Be charged 100% of the class fee 

No Shows

If a student fails to show for the class, no credit is offered, and there are no make-up classes. 

Class Confirmations

Students are responsible for remembering their scheduled class date and time.  If you would like to verify your spot or any of your registration information in a particular class, please call 416.922.9055.

Information you should know before attending a class

  • Please arrive around 15 minutes before your class time or earlier to get yourself settled in and to ensure that the class starts on time. 
  • You can enjoy a 15% discount on most of the items in the store (excluding selected merchandise) only on the same day that you attend your class at Nella Cucina.
  • We are not a nut-free environment.
  • For your safety, closed-toe shoes are required footwear.
  • Please refrain from wearing strong perfumes or cologne as a courtesy to others in the class – smell is an integral part of the tasting process, and we want all of our students to enjoy the flavours and aromas created by the food they create!
  • Please set your cell phone to vibrate or turn it off altogether during the class.  If you do need to take a call, step out of the kitchen so that the others in the class can listen to any important instructions or directions.
  • Our kitchen is located on the second floor of our building, and is not wheelchair accessible.  
  • Free parking is available behind the store.  Ask for details!

PRIVACY POLICY: when signing in one of our classes you accept our private policy here described.

What information do we collect? 

We collect information from you when you register on our site, subscribe to our newsletter or fill out a form. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for? 

Any of the information we collect from you may be used in one of the following ways: 

- To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How do we protect your information?

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database to be only accessed by those authorized with special access rights to our systems, and are required to keep the information confidential. 

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

Do we use cookies? 

We do not use cookies.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will send an email notifying you of any changes. 

Contacting Us 

If there are any questions regarding this privacy policy you may contact us using the information below. 

www.nellacucina.ca
876 Bathurst St.
Toronto, ON M5R 3G3
Canada
events@nellacucina.ca